{"id":325,"date":"2025-12-07T12:17:53","date_gmt":"2025-12-07T12:17:53","guid":{"rendered":"https:\/\/orbis11.com\/?page_id=325"},"modified":"2026-03-17T00:33:18","modified_gmt":"2026-03-17T00:33:18","slug":"refund-and-replacement-guarantee","status":"publish","type":"page","link":"https:\/\/orbis11.com\/index.php\/refund-and-replacement-guarantee\/","title":{"rendered":"Refund"},"content":{"rendered":"<style>.kb-row-layout-id325_a528d5-42 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id325_a528d5-42 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id325_a528d5-42 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-none, 0rem );padding-top:0px;padding-bottom:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id325_a528d5-42 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id325_a528d5-42 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id325_a528d5-42 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id325_a528d5-42 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column325_925747-fd > .kt-inside-inner-col{display:flex;}.kadence-column325_925747-fd > .kt-inside-inner-col,.kadence-column325_925747-fd > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column325_925747-fd > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column325_925747-fd > .kt-inside-inner-col{flex-direction:column;}.kadence-column325_925747-fd > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column325_925747-fd > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column325_925747-fd{position:relative;}@media all and (max-width: 1024px){.kadence-column325_925747-fd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column325_925747-fd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column325_925747-fd\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id325_65ad8a-f6 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id325_65ad8a-f6 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id325_65ad8a-f6 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-none, 0rem );padding-top:0px;padding-bottom:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id325_65ad8a-f6 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id325_65ad8a-f6 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id325_65ad8a-f6 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id325_65ad8a-f6 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column325_65a9c5-f6 > .kt-inside-inner-col,.kadence-column325_65a9c5-f6 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column325_65a9c5-f6 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column325_65a9c5-f6 > .kt-inside-inner-col{flex-direction:column;}.kadence-column325_65a9c5-f6 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column325_65a9c5-f6 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column325_65a9c5-f6{position:relative;}@media all and (max-width: 1024px){.kadence-column325_65a9c5-f6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column325_65a9c5-f6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column325_65a9c5-f6\"><div class=\"kt-inside-inner-col\"><style>.kadence-column325_213bc5-68 > .kt-inside-inner-col{padding-right:0px;padding-left:0px;}.kadence-column325_213bc5-68 > .kt-inside-inner-col,.kadence-column325_213bc5-68 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column325_213bc5-68 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column325_213bc5-68 > .kt-inside-inner-col{flex-direction:column;}.kadence-column325_213bc5-68 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column325_213bc5-68 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column325_213bc5-68{position:relative;}.kadence-column325_213bc5-68, .kt-inside-inner-col > .kadence-column325_213bc5-68:not(.specificity){margin-right:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column325_213bc5-68 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column325_213bc5-68 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column325_213bc5-68\"><div class=\"kt-inside-inner-col\"><style>.kadence-column325_acd928-a3 > .kt-inside-inner-col,.kadence-column325_acd928-a3 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column325_acd928-a3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column325_acd928-a3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column325_acd928-a3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column325_acd928-a3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column325_acd928-a3{position:relative;}@media all and (max-width: 1024px){.kadence-column325_acd928-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column325_acd928-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column325_acd928-a3\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id325_8ced18-ac > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id325_8ced18-ac > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id325_8ced18-ac > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxl, 5rem);padding-bottom:var(--global-kb-spacing-xxl, 5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id325_8ced18-ac{border-right:0px solid #373737;border-bottom:1px solid #373737;border-left:0px solid #373737;}.kb-row-layout-id325_8ced18-ac > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id325_8ced18-ac > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id325_8ced18-ac{border-right:0px solid #373737;border-bottom:1px solid #373737;border-left:0px solid #373737;}}@media all and (max-width: 767px){.kb-row-layout-id325_8ced18-ac > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id325_8ced18-ac{border-right:0px solid #373737;border-bottom:1px solid #373737;border-left:0px solid #373737;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id325_8ced18-ac alignnone has-theme-palette3-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column325_cd14d5-a4 > .kt-inside-inner-col,.kadence-column325_cd14d5-a4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column325_cd14d5-a4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column325_cd14d5-a4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column325_cd14d5-a4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column325_cd14d5-a4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column325_cd14d5-a4{position:relative;}@media all and (max-width: 1024px){.kadence-column325_cd14d5-a4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column325_cd14d5-a4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column325_cd14d5-a4\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1, .wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1[data-kb-block=\"kb-adv-heading325_160b6f-d1\"]{text-align:left;font-size:48px;line-height:1.1;font-weight:600;font-style:normal;font-family:Inter;}.wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1, .wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1[data-kb-block=\"kb-adv-heading325_160b6f-d1\"] .kb-adv-text-inner{background-image:linear-gradient(135deg,rgb(184,184,184) 0%,var(--global-palette9) 50%,rgb(184,184,184) 100%);background-clip:text;-webkit-box-decoration-break:clone;box-decoration-break:clone;-webkit-background-clip:text;-webkit-text-fill-color:transparent;}.wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1[data-kb-block=\"kb-adv-heading325_160b6f-d1\"] mark.kt-highlight{font-style:normal;-webkit-text-fill-color:initial !important;-webkit-background-clip:initial !important;background-clip:initial !important;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1[data-kb-block=\"kb-adv-heading325_160b6f-d1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1, .wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1[data-kb-block=\"kb-adv-heading325_160b6f-d1\"]{font-size:var(--global-kb-font-size-lg, 2rem);}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1, .wp-block-kadence-advancedheading.kt-adv-heading325_160b6f-d1[data-kb-block=\"kb-adv-heading325_160b6f-d1\"]{padding-right:0px;font-size:38px;}}<\/style><h2 class=\"kt-adv-heading325_160b6f-d1 wp-block-kadence-advancedheading has-theme-palette9-color has-text-color\" data-kb-block=\"kb-adv-heading325_160b6f-d1\"><span class=\"kb-adv-text-inner\">Refund and Replacement Guarantee<\/span><\/h2>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading325_5a5f21-6a, .wp-block-kadence-advancedheading.kt-adv-heading325_5a5f21-6a[data-kb-block=\"kb-adv-heading325_5a5f21-6a\"]{font-size:18px;font-weight:400;font-style:normal;font-family:Inter;}.wp-block-kadence-advancedheading.kt-adv-heading325_5a5f21-6a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading325_5a5f21-6a[data-kb-block=\"kb-adv-heading325_5a5f21-6a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading325_5a5f21-6a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading325_5a5f21-6a[data-kb-block=\"kb-adv-heading325_5a5f21-6a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading325_5a5f21-6a wp-block-kadence-advancedheading has-theme-palette-8-color has-text-color\" data-kb-block=\"kb-adv-heading325_5a5f21-6a\">At Orbis11, we want every hire to succeed.<br>To protect your investment, we offer a <strong>Free 60-Day Replacement Guarantee<\/strong>.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-theme-palette-9-color has-text-color has-link-color wp-elements-1\"><strong>1. What the Guarantee Covers<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the candidate:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Leaves the role voluntarily,<\/li>\n\n\n\n<li>Is terminated due to performance or suitability issues, or<\/li>\n\n\n\n<li>Fails to meet essential job expectations,<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">within <strong>30 days<\/strong> of joining, we will <strong>replace the candidate at no additional cost<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-theme-palette-9-color has-text-color has-link-color wp-elements-2\"><strong>2. Eligibility Criteria<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The replacement guarantee applies only if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The success-fee payment has been settled in full<\/li>\n\n\n\n<li>The client provides accurate job details<\/li>\n\n\n\n<li>The role, salary, responsibilities remain unchanged<\/li>\n\n\n\n<li>The candidate has been given a fair onboarding and environment<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-theme-palette-9-color has-text-color has-link-color wp-elements-3\"><strong>3. What Is Not Covered<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The guarantee does <strong>not<\/strong> cover:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Termination due to company financial issues<\/li>\n\n\n\n<li>Role changes made after hiring<\/li>\n\n\n\n<li>Layoffs or restructuring<\/li>\n\n\n\n<li>Misconduct unrelated to job performance<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-theme-palette-9-color has-text-color has-link-color wp-elements-4\"><strong>4. Replacement Process<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Notify us at <strong>[email]<\/strong> with reason for separation<\/li>\n\n\n\n<li>Our team reactivates the search<\/li>\n\n\n\n<li>New shortlist is delivered as fast as possible<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">No extra service charges.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column325_703a6d-ea > .kt-inside-inner-col,.kadence-column325_703a6d-ea > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column325_703a6d-ea > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column325_703a6d-ea > .kt-inside-inner-col{flex-direction:column;}.kadence-column325_703a6d-ea > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column325_703a6d-ea > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column325_703a6d-ea{position:relative;}@media all and (max-width: 1024px){.kadence-column325_703a6d-ea > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column325_703a6d-ea > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column325_703a6d-ea\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-5 wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Refund and Replacement Guarantee At Orbis11, we want every hire to succeed.To protect your investment, we offer a Free 60-Day Replacement Guarantee. 1. What the Guarantee Covers If the candidate: within 30 days of joining, we will replace the candidate at no additional cost. 2. Eligibility Criteria The replacement guarantee applies only if: 3. What&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-325","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"admin","author_link":"https:\/\/orbis11.com\/index.php\/author\/hussain11\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/orbis11.com\/index.php\/wp-json\/wp\/v2\/pages\/325","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orbis11.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/orbis11.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/orbis11.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/orbis11.com\/index.php\/wp-json\/wp\/v2\/comments?post=325"}],"version-history":[{"count":0,"href":"https:\/\/orbis11.com\/index.php\/wp-json\/wp\/v2\/pages\/325\/revisions"}],"wp:attachment":[{"href":"https:\/\/orbis11.com\/index.php\/wp-json\/wp\/v2\/media?parent=325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}